Trusting a company that you cannot see or physically reach can feel uncertain to some internet visitors. Big on Style is a brick and mortar store in Capitola, CA. We continuously strive to improve our secure website and want you to feel comfortable ordering from us over the web, by phone, fax or mail, whichever suits your lifestyle and your comfort level.
When You Receive Your Order
We hope you're thrilled but rest assured, we stand behind our products 100%. Please check your order and if you have any concerns, call our customer service at 831.462.8200, Monday through Saturday, 10 a.m. to 6 p.m. or Sunday, noon to 5 p.m., PST, or email us at .
Our Guarantee
You have a full 30 days to touch, feel and try on your purchase. If you decide that the product does not meet your expectations, or you need a different size, color or style, please notify us or simply return the unworn merchandise. We will provide you with a complete and courteous refund or exchange in a timely manner.
Why We Do This
We recognize that it is hard to know if a piece of clothing will fit, will be the right color or will look the way you want until you can actually see it, feel it and try it on. That is why we are eager to take responsibility for your satisfaction.
Much of our business comes from return customers. Big on Style relies on happy customers. We would like the opportunity to turn you into one of our many satisfied customers. Our satisfaction guarantee policy is one way that we offer you the opportunity to test us out and guarantees that you will constantly get the product you expect.
You Have the Last Word
We know that you will find our products to be of the highest quality and value. Being a "Made in America" company, we take pride in providing an exceptional product.
Please remember, YOU have the last word and we guarantee to value your opinion... NO EXCUSES NECESSARY! If you want to return your purchase, we will do it with a light heart and a courteous tone!
At Big on Style, whether you visit our store in Capitola, CA or shop with us on line, we understand and respect your need for privacy, security, and flexiblity. That is why we guarantee your 100% satisfaction.
Big on Style offers plus size clothing styles featuring Tianello, Silk Bijoux, Citron and other fine designers.
Welcome to Big on Style's e-store. At Big on Style, we think every woman should be able to find fun, fashionable clothing that accents her own style. We want you to be able to find comfortable and creative additions to your wardrobe so you can look and feel your best in career wear, weekend wear, and for special occasions, too. Why shouldn't plus size women be able to find the clothing they want?
Big on Style's first store was opened in 2003 by sisters Beata Chapman and Betsy Renner in Capitola, California. As women-of-size, with very active career and personal interests, they became keenly aware of a gap in the market. Plus size fashions in department stores and chains tend toward outsized missy clothing, and only a fraction of the styles that are available to their "average" shoppers. Actually, recent studies report that over 50% of American women wear size 14 and above. So why are there so few attractive, fun plus size womens' fashions?
We found them and continue to search the market for stylish, up-to-date, high quality plus size clothing with fit and flair.
We want every woman to have the resources to feel beautiful in her body and well prepared to live their active lives.
Customer Service 